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Complaints Procedure

The LEA has set up Procedures so that the concerns of parents about the school curriculum and related matters may be considered and, wherever possible, resolved locally.

In the first instance, particular problems should be referred to the Headteacher who will try to achieve a satisfactory outcome by informal means (if necessary through discussion with appropriate members of staff and the complainant). If, however, the issue cannot be resolved in this way, it may be referred first to a panel of Governors of the school and, as a last resort, to an LEA panel for formal consideration. Further details of the Authority's Procedures may be obtained from the Headteacher or the Area Education Manager.